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Shipping & Privacy Policy

Laughing Bird respects our customers and will protect your privacy.

At Laughing Bird we collect your personal details only when you provide them to us.

We collect them for two reasons only:

This is either to enable us to process and deliver your order, or to allow us to send you our news.

If you do receive our news and do not wish to, please email us at info@laughingbird.com.au with “unsubscribe” in the subject line.

We will not pass your personal details onto any third party for any reason.

If you place an order with LaughingBird your credit card details will be processed either securely by Paypal or you can direct deposit, or send us a cheque. We will not have access to your banking details.

All words and images on our website are the intellectual property of Laughing Bird. It is illegal to reproduce, publish or distribute any material without our written permission.

Laughing Bird reserves the right to change our terms and conditions without notice.

 

 

Proudly Handmade - Australian Products - Made with Love
Wholesale Agreement

At Laughing Bird we design and hand print all our products here, in our Blue Mountains studio. Our designs are inspired by the plants and animals of Australia.

We print to order.Each order takes us two weeks to print up and package.Please let us know if you require an order urgently. If an order will for a reason take longer we will let you know before commencing production.

Wholesale. The wholesale of Laughing Bird products is available only to approved retail stores at the discretion of Laughing Bird.

Minimums.There is a minimum requirement of 5 products in any 1 design and colour ordered.ie 5xech.bkn1 (5x black echidna print tea towels on natural colour).

Payment.Unless 30 day terms have been discussed and accepted all orders are to be paid upfront and packages will be sent once invoice’s have been paid in full. If you place an order and do not pay within 30 days we reserve the right to cancel the order. All goods remain the property of Laughing Bird until paid in full. Payment can be made with a direct deposit, via Paypal or with a credit card.

 

GST. All prices quoted include GST.

Postage. Unless otherwise discussed all packages will be sent via registered Australia post.


 

Returns. Please note that we hand print to order and each product will be slightly unique. Print colours are not always identical, and some prints slightly heavier or lighter than the last print. Computer monitors can distort colours.

We are happy to accept your change of mind returns for an exchange only, within 10 days of receipt of your package. The cost of the return postage will be yours.

In the unusual situation that you are sent an imperfect product please contact us in writing and we will be very happy to either send you a replacement product or reimburse you, once we receive the imperfect product, in its original condition.

Images. We are happy to send you Laughing Bird images for the promotional purposes of your store only. If you would like to photograph Laughing Bird products for your own printed material you must ask for and receive our our written consent first.

We reserve the right to change the Laughing Bird terms and conditions at any time.

 

 

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